Frequently Asked Questions
Everything you need to know about your Level Up Games gear.
How long does shipping take for my order?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed apparel. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide. Our apparel follows a standard athletic fit, but we recommend sizing up if you prefer a more relaxed look.
What materials are used in your clothing?
We prioritize high-quality, breathable fabrics including premium combed cotton and recycled polyester blends designed for both comfort and durability.
Do you ship internationally?
Yes, Level Up Games ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at the final stage of checkout.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of purchase by contacting our support team.